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Privacy Policy

Privacy Policy

This policy explains how RingBooker collects, uses, stores, and protects personal data when you use our website, demo flows, and AI phone agent platform.

Last updated: April 8, 2026

Who We Are

RingBooker provides AI-powered phone receptionist software for salons, spas, and clinics. In most cases, RingBooker acts as a data processor for customer data handled on behalf of each shop.

For account, billing, and platform administration data, RingBooker acts as a data controller.

Data We Collect

  • Account profile data: name, email, company/shop details, login metadata.
  • Operational data: services, pricing, schedules, availability settings, booking preferences.
  • Call-related data: caller phone, timestamps, call status, transcript segments, tool actions.
  • Billing data: subscription status and payment metadata from billing providers.
  • Security data: IP, device, session, audit logs, abuse/rate-limit events.

How We Use Data

  • Deliver core services including call handling, booking flows, reminders, and analytics.
  • Operate integrations (for example telephony, calendar, and payment providers).
  • Protect the service through fraud detection, abuse controls, and security monitoring.
  • Support customers, troubleshoot incidents, and improve product quality.

Legal Bases (EU/EEA/UK)

  • Performance of contract for delivering paid or trial services.
  • Legitimate interests for service security, reliability, and fraud prevention.
  • Legal obligations where required by law, tax, accounting, or regulatory rules.
  • Consent where required for specific communications or optional processing.

Sharing and Subprocessors

We share data only as needed to provide the service and run the platform. Typical subprocessors include hosting/database, telephony, realtime AI, calendar, SMS, and billing providers.

We require vendors to apply appropriate security controls and contractual data protection obligations.

International Transfers

Where personal data is transferred internationally, RingBooker uses recognized safeguards such as contractual protections and equivalent security controls.

Retention

We retain data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and customer settings.

Security Measures

  • Role-based access controls and tenant-level boundaries for shop data.
  • Signed and protected sessions, webhook signature verification, and replay controls.
  • Rate limiting, abuse monitoring, and structured audit logging.
  • Encryption in transit and provider-level protections for stored credentials/secrets.

Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object, or export your personal data. You may also lodge a complaint with a supervisory authority where applicable.

Contact

For privacy requests, data subject inquiries, or security concerns, contact: privacy@ringbooker.com.

RingBooker

AI-powered phone agent for appointment-based businesses. Stop missing bookings and convert more calls every day.

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